FAQs

Residential Care provides live-in accommodation, with supervision 24 hours a day to those who need extra help and support with personal care or mobility. Nursing Care equally provides 24-hour care and support but the main differential is the assistance from a registered nurse, who is available day and night to provide medical care. Lammermuir House is a nursing home, meaning there are always nurses available 24 hours a day, 7 days a week.

We support residents’ overall well-being through the excellent care we provide that helps to alleviate daily stresses associated with personal care, mobility or medical care needs. We also support mental, physical and emotional well-being through the all-inclusive facilities and activities we provide that enable residents to socialise with others, learn new skills, gain new experiences and continue with their hobbies regularly. We encourage residents to live their lives the way they want to.

Our care plans are tailored to each individual and are assessed as needs change or every 6 months formally to ensure that they continue to fulfil residents’ needs and requirements if a resident’s care needs change. We recognise that people’s health and well-being demands change over time. Therefore, our care is tailored to adapt to this. We work with each resident and their family members to create a personalised care plan that is ideal for them.

We provide palliative care for residents approaching the end of life, focusing on comfort and dignity while also supporting their loved ones during this emotional period.

At Lammermuir House Care Home, we require a 28-day notice period for residents receiving any of our long-term care types and are looking to move out. Our compassionate team are on hand around the clock to support you with your moving transition and answer any further questions you have. Please don’t hesitate to get in touch.

We provide a range of facilities for all of our residents. We have an in-house beauty salon, as well as transportation, communal dining rooms, activities programme and private gardens for residents to pursue their hobbies and interests.

Residents are encouraged to participate in group activities and events by our fantastic team of Activities Co-ordinators. Examples of activities include pet therapy, arts & crafts, film nights, pamper sessions, gardening, exercise sessions, live entertainment, games, quizzes and much more.

Yes, all of our bedrooms have access to a private en-suite including a sink and toilet.

Yes, we have a car park with 1 disabled spot for visitors to use when coming to see their loved ones.

Our in-house chefs and kitchen staff cater to all dietary needs, with a varied seasonal menu to choose from for breakfast, lunch, and dinner. In addition, beverages and snacks are available throughout the day.

Meals can be served in the dining area, in the residents’ rooms, or in the garden during the summer months. Residents can also spend time in a more private setting with loved ones.

Yes, we have a friendly, professional hairdresser who visits our salon weekly to provide residents with a variety of hair services so that they can look and feel their best. This service is available to all of our residents and is payable on top of their weekly fee.

All of our residents are encouraged to bring their small pieces of furniture or personal items to make their rooms their own. Residents can make their room feel like their own by incorporating personal belongings such as photographs and decorations, small pieces of furniture and furnishings as long as they are compliant with fire regulations. It’s the little additions to a room that can make all the difference.

Fees will be reviewed annually, and any change will be advised at least 4 weeks in advance of any change taking effect. The current fee uplift is effective in April each year. For further information please contact us.

All fees related with the Care Agreement will be ended from the date of death. Accommodation charges and contracts will be honoured for up to ten days after passing, allowing time for bedrooms to be cleared of any personal belongings.

There are different methods for paying care home fees. If the individual has been assessed as having eligible care needs and limited financial resources, the local authority may cover all or part of their care home fees. The amount of funding will depend on the individual’s means.

If an individual has sufficient income, savings, or assets, they may be required to pay for their care home fees themselves. In some cases, family members may choose to contribute towards the cost of care. An individual’s care home fees may be paid for by a combination of sources, such as local authority funding and self-funding.

If your care home fees cost more than what your local council is willing to pay, someone else can make up the difference between that figure and the home’s fee, such as a family member.

If someone is having financial difficulties, we want to be able to help you in any way we can, including exploring different funding options. Speak to our team about how we can support you.

When you pay your weekly care home fees at Lammermuir House, this includes your accommodation, all meals, snacks, and drinks, as well as any activities you participate in, in-house facilities you use, and local excursions (some may incur additional charges where applicable).

All care and support are also included within your weekly fees, although some additional medical services such as dental care or chiropody may come at an extra cost.

We try to accommodate all our resident’s requests but some may incur additional charges. Please contact the team for more information regarding this.

In Scotland, care home fees are assessed based on an individual’s income and assets. The Scottish Government has a system in place for assessing an individual’s ability to pay for their care home fees, which is based on the principle of “fair and affordable contributions.”

The assessment process takes into account an individual’s income, savings, and capital assets, such as property and investments. The amount of contribution that is expected to be made towards the care home fees is calculated based on these factors.

If an individual’s income and assets are below a certain threshold, they may be eligible for financial assistance from the Scottish Government to help pay for their care home fees. The government may pay some or all of the care home fees, or provide a contribution towards them. Get in touch with the team for more information.

Yes. Lammermuir House Care Home is regularly inspected by the Care Inspectorate to ensure our care home continues to meet a high standard of care in all areas of the home.

Absolutely. Our all-inclusive care home is a fun and joyful place to be, we welcome all prospective residents and their families to tour our care home to ensure it’s right for them. Please get in touch to book a personalised tour.

Allowing well-behaved pets into our home is dependent on any allergies others may have who live in our home, and is down to the manager’s discretion. Please get in touch if you would like to discuss this in more detail.

Yes, we allow prospective residents to schedule a trial stay for a period of respite so that they can experience what life will be like at Lammermuir House before making the decision to move in permanently. For more information, please contact our friendly team or book a tour to see our facilities.

Yes, we offer prospective residents and their loved ones the opportunity to come for lunch and enjoy an hour of activities to see what they could expect from our care home in Dunbar.